Document Delivery Policy

How we deliver legal documents and completed work to our clients

Last Updated: January 1, 2025

Document Delivery Overview

As a legal services firm, our "shipping and delivery" primarily involves the secure transmission and delivery of legal documents, contracts, court filings, and other legal materials to our clients and relevant parties.

Security First: All legal documents are handled with the highest level of confidentiality and security throughout the delivery process.

Document Delivery Methods

Digital Delivery

• Secure encrypted email
• Client portal access
• Digital signatures
• Cloud-based document sharing

✓ Most common method - Instant delivery

Physical Delivery

• Registered mail
• Courier services
• Hand delivery
• Certified mail with tracking

✓ For original documents and court filings

Delivery Timeframes

Digital Documents

Email Delivery: Within 1-2 hours of completion

Client Portal: Immediate access upon upload

Urgent Documents: Within 30 minutes for emergencies

Physical Documents

Local Delivery (Indore): Same day or next business day

Domestic (India): 2-5 business days

International: 7-14 business days

Express Service: 1-2 business days (additional charges apply)

Types of Documents We Deliver

Legal Documents

• Contracts and agreements
• Wills and estate documents
• Business incorporation papers
• Property transfer documents
• Legal opinions and advice letters

Court Documents

• Court pleadings and motions
• Judgments and orders
• Settlement agreements
• Appeal documents
• Case status updates

Security and Confidentiality

Digital Security

• End-to-end encryption for all digital transmissions
• Password-protected document access
• Secure client portal with two-factor authentication
• Regular security audits and updates

Physical Security

• Tamper-evident packaging for sensitive documents
• Registered and tracked delivery services
• Signature confirmation required
• Insurance coverage for high-value documents

Delivery Costs

Included at No Extra Cost

• Standard email delivery
• Client portal access
• Local hand delivery (within Indore city limits)
• Standard postal mail (domestic)

Additional Charges Apply

Express Courier: ₹500-2,000 depending on location

International Delivery: ₹2,000-5,000 depending on destination

Same-Day Delivery: ₹1,000 within city limits

Notarized Copies: ₹200 per document

Tracking and Delivery Confirmation

Digital Delivery: Automatic read receipts and download confirmations for email attachments and portal access.

Physical Delivery: Tracking numbers provided for all courier and registered mail deliveries.

Delivery Confirmation: We maintain records of all document deliveries for our files and your reference.

Failed Delivery: We will contact you immediately if any delivery attempt fails and arrange alternative delivery methods.

Special Delivery Circumstances

Court Filings

Documents requiring court filing are delivered directly to the appropriate court registry with proper filing procedures and deadlines observed.

Time-Sensitive Documents

For documents with legal deadlines, we prioritize delivery and may use multiple delivery methods to ensure timely receipt.

Multiple Parties

When documents must be delivered to multiple parties, we coordinate simultaneous delivery to ensure all parties receive documents at the same time.

Document Delivery Support

For questions about document delivery or to request special delivery arrangements:

Document Services: 987.654.3210

Email: documents@legalservices.com

Urgent Delivery: 987.654.3211

Business Hours: Mon-Fri 9:00 AM - 6:00 PM

Emergency Service: Available 24/7 for urgent matters

Client Portal: Available 24/7 online access